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Thanks for visiting. We're going to start off by logging into your Channel account. This is just a quick walkthrough that touches on logging in and resetting your password in case you forget your credentials in the future.

If you have trouble remembering your username, you can send in a support ticket to support@renmind.com, and we'll be happy to help you out.

I want to point out that the video refers to the software...

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Hi. In our second lesson, we’re going to update a Company Profile in the Settings area. In this area, you can update your business information, load a new company logo, and reset your password.

Two things you can try yourself are adding a logo and a company photo to reflect your company, and then updating your short url to make your site easier to find.

Updating Your Logo and Company Photo

To add a logo or company...

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This is Assignment #3 where we’re going into the My Apps area of your Channel account to activate the applications you want to use. None of your apps will be active until you make them live. From the My Apps area we can activate any of the following applications:

  • Publish is a blogging platform built to work on your Channel landing page. Go ahead and turn this one on
  • Review makes receiving feedback and displaying...
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It's the fourth assignment for the Channel Intro Series. On this one we're going to set up an article in the Publish area of Channel and then add a header image. There is sample text and an image provided below as an example (you can also use your own). We're also going to take a look at other features of Publish.

You can follow along in the video or you can get some tips below:

1. Click this link to download the

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Let’s take a tour of the Wire front-end to see what your visitor’s experience will be like. The apps you activate will be visible with their own page, so your site visitors can see your Reviews, Offers, Giveaways, Publish posts, and more.

The last part of this task is to send in a support ticket to support@renmind.com. When you send in this ticket let me know how things went. I have a couple questions for you to...

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Hi, thanks for signing up for the second lesson series about the Contact Area of your Channel account. We're going to start off with an intro on adding contacts, then walkthroughs on how to use the different upload options. The following lessons will have deeper explanations of these options with text and video tutorials. For right now we're going to have an introduction on uploading contacts.

There are 3 ways to...

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This is the second lesson in our series about the Contacts area. We're going to talk about the importance of using Fields to make managing contacts a whole lot easier. You can also watch the video to get a good idea of how they're used and how to create them. You will also learn how to set one up, and how they relate to uploading new contacts.

The Contacts Area is where you manage all of the connections you’ve made....

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Hi, this is the third lesson in our Contacts Area series. We're going to keep moving on learning how to use the different contact upload options. Your Channel account gives you three different options in uploading your new connections. If you receive more information about customers, clients, and contacts you can add their information to your Contact area. The Easy Form is one of these options and the above video...

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This is the fourth lesson in our Contacts Area Series. We've looked at Fields, using the Easy Form, and now we're going to see another way to upload contacts into Channel.

If you want to upload many contacts at once, getting to know the File Upload option will help you import a batch, or multiple contacts, all at the same time. You can do this by using a Comma Separated Value (.CSV) spreadsheet. Anyone can do this...

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We’ve been talking about some different ways to use the Contact area. Well, we’re going to finish up this series with some features that you might not have thought about using to organize better, learn more about your connections, and help you follow up to close deals. Some are a little hidden, but once you get used to using them, they’ll help you streamline your communication process and get the most out of your...

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Wire has a lot of features that work together, but I’m going to focus on the hub of the system: The Contact Area. This is the first of a series of five articles that are going to focus on the most essential part of the system and how to use it to see real results. We’re going to tell you about basic features, how to manage your e-mail list, build lists, keep notes on specific contacts and how to follow up on...

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You can log in at any time by going to www.renmind.net or your Cable Admin’s url. Enter the username and password you were originally given.

How Can I Find Out My Username or Password?

You can always see the Username your account was set up with under the ‘Profile’ tab under ‘Settings’. The ‘Profile’ area is also the place you can reset your password at any time.

Remember you can use this area to reset your Username...

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When you first log into your Wire account you will see the “My Apps” area. This is the place you can activate or deactivate any of Wire’s apps. I suggest turning them all on and experimenting to see how you can use them together to increase your contact engagement.

Here are the programs you can turn activate and deactivate:

  • Review – allows you to ask for reviews and display them on your Wire landing pages
  • Offer –...
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There are 3 simple ways to import contacts into your RenMind Wire Contacts area. These options give you the chance to upload one contact at a time and even many by using a spreadsheet import. To see these 3 options, navigate to the Contacts area of RenMind Wire:

  1. Easy Form lets you input a contact one by one by entering each Field, like First Name, Address and Email
  2. Cut and Paste is a good way to upload a few...
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This video is about the importance of Fields in RenMind Wire. You will also learn how to set one up, and how they relate to uploading new contacts.

The Contacts Area is where you manage all of the connections you’ve made. One of its features is the Fields area and it’s extremely important in keeping track of contact information. Before you upload new contacts or start using Forms, the first step you should take is...

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Your Wire account gives you three different options in uploading your new connections. If you receive more information about customers, clients, and contacts you can add their information to your Contact area. The Easy Form is one of these options. The video will step you through how to use the Easy Form option.

Importing Contacts with RenMind Wire Easy Form

The Easy Form lets you input a contact one by one by entering each Field, like First Name, Address and...

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Our software includes several ways for you to create contact lists. You have access to the Manual List tool, which lets you include contacts by checking them off individually, or the Dynamic List tool, which we’ll be talking about today. A dynamic list allows you to create custom rules that will automatically populate your lists. To further improve this feature, we have built a more powerful grouping solution into it...
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Your Wire account gives you three different options in uploading your new connections. If you receive more information about customers, clients, and contacts you can add their information to your Contact area. Cut and Paste is one of these options.

Cut and Paste to Upload Contacts Into RenMind Wire

The Cut and Paste version is a good solution if you need to upload a few contacts at once, or if you have a comma separated text file. This is a somewhat advanced way to...

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Wire's New Feature Will Make Front-end Previewing Even Easier

One thing RenMind has been asked a lot about is, "How do I view what my visitors see when I'm logged into my Wire account?" It's a very good question and one that we didn't have a good solution for until last week.

The Solutions?

Our development team added a Dynamic Button at the top header for all Wire users. This will take you to the specific Wire...

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Your Wire account gives you three different options in uploading your new connections. If you receive more information about customers, clients, and contacts you can add their information to your Contact area. The File Upload option is one of these ways.

Uploading Contacts into RenMind Wire

The File Upload Option

The most powerful option is the File Upload. This lets you take a “batch”, or multiple contacts, and upload them all at once. There are a few...

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The CAN SPAM ACT

Email marketing users must be aware of is The CAN-SPAM Act. This rule affects all email messaging from one sender to many recipients. This 2003 law was written in response to those companies who abuse email to send messages to solicit others for commercial purposes. Marketing messages sent without permission may be considered spam and anyone who is accused of this can be blacklisted by their internet...

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If you want to upload many contacts at once, getting to know the File Upload option will help you import a batch, or multiple contacts, all at the same time. You can do this by using a Comma Separated Value (.CSV) spreadsheet. Anyone can do this with access to any spreadsheet program, such as Microsoft Excel.

The video will guide you through your first File Upload import. There are a few things you should know about...

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Personalizing you email messages isn’t limited to the text of the email itself. Another thing you can choose is the Sender Name on the emails you send from your Wire account. You can choose between your first name, last name, first and last name, and your company’s name.

You can see below that I have my company name as the default for my Sender Name:

Email Marketing With RenMind Wire


You can change this if you are in the Contacts Area by going to...

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Understanding Fields is one of the most important aspects of using Wire. Fields let you set up information in categories that will help you sort, build lists and keep track of information in the future. There are several ways to set them, but we’re going to go over what Wire has to offer with its built-in Fields.

By default, Wire offers the following key fields by which you can sort your contacts:

  • First Name
  • Last...
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CSVs (Comma Separated Value files)

We talked about ways to upload your lists. The most powerful one, especially when you have a large group of contacts, is the File Upload option. So, I’m going to explain more about the .csv files you’ll be using to upload your information through the File Upload and how to safely save them from your spreadsheet program.

What Exactly Is A CSV File?

A .csv, or CSV, looks just like a...

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Once you go to Send or Schedule a New Bulk Email, you can see the progress of your email sends in a few different areas of the Email area. To get to this area you’ll have to be in the Contacts area then click the ‘Email’ button on the navigation bar.

Email Marketing With RenMind Wire

Once you’ve created a new email you have two options while scheduling: Send Now and Schedule for a future date and time.

Send Now

If you’d like to Send your email...

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The Review App is an effective way for your business to gain attention through user reviews. You can add links to your website, post them on social media and distribute them on printed materials via QR codes. The Review App gives you control over your reviews too. If you do get less than awesome feedback you have the opportunity to respond directly to the reviewer.

It’s super easy to get new reviews and share them...

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The Settings area gives you options. This is where you control your review content, response messages, and automatic approvals. For a general overview of the Review App click here.

These are the three main parts of the Settings option:

  • Customize Review Form – Here you can make your review forms ask the questions you want. You can set labels for star rankings, a recommend scale and a question customers can fill...
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The My Reviews section of the Review App is the place where you’ll see all of your existing reviews. There are 3 main parts to it and we’ll give you an in-depth look below. For a general overview of the Review App click here.

RenMind Wire Reviews

Here are some quick highlights of the My Reviews Area:

  1. Visible Reviews – In the Settings area (we’ll get back to that later) you can set the criteria you want for automatically displaying...
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The Get Reviews section of the Review App is where you can find a variety of ways to solicit reviews. There are 3 main features to this area listed below. For a general overview of the Review App click here.

RenMind Wire Reviews

Here are some quick highlights of the Get Reviews Area:

  • Send an Email – This is where you can ask people to review you by single email. If you just completed a job or had a satisfied customer come in, use...
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This Advanced Features area gives you a whole bunch of options when it comes to customizing your Review App. It gives you the flexibility to encourage reviews through email signatures, QR Codes, Facebook and more.

RenMind Wire Review App

These are the three main parts of the Advanced Features area option:

  • Smart Reply – This lets you send out an automatic than you message to anyone who leaves a review. Just check the box and you can set...
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Every time you create a deal or coupon with the Offer App, each one gets its own landing page where connections can sign up to receive them. You can include a link to an Offer landing page in a single or bulk email in just a few steps:


Inside the Offer App

Copy your Offer Landing Page URL

Once you’ve created a coupon or deal you can copy its landing page url. You can find your exact deal or coupon by going to the...

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The Offer App is one piece to the RenMind Wire network of applications. With Offer you can create deals and coupons for your customers. How you share these is up to you. You can embed them in your emails with a link, use Offer’s dedicated landing page, or even highlight one for inclusion on all of your Wire landing pages.

With Offer you can make new connections each time someone signs up to receive a deal. Using the...

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In the Offer App there’s an area called Tracking. This area keeps tabs on three main numbers of people who interact with your deals and coupons: Impressions, Views, and Leads. If you’re wondering what the difference is between these three categories, here’s a quick explanation:

RenMind Wire Coupons and Deals

  • Impressions – this number counts each time someone looks at a page the Offer is featured on. Whether it’s your Wire page or on its own...
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Giveaway is a great way to generate customer participation through social media, email newsletters, your RenMind Wire landing page, and much more. Generate conversation and encourage participation among potential and returning customers. Start with a contest, share the link, and capture marketing leads instantly.

Start with creating a contest, share the link, and capture marketing leads instantly… It’s that easy....

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Giveaway is a great way to generate customer participation through social media, email newsletters, through your RenMind Wire landing page, and much more. Generate conversation and encourage participation among potential and returning customers. Start with a contest, share the link, and capture marketing leads instantly.

Contests and Sweepstakes with RenMind's Giveaway App

The Settings Area gives you a chance to set default messages for both your Contest Rules and...

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Giveaway is a great way to generate customer participation through social media, email newsletters, through your RenMind Wire landing page, and much more. Generate conversation and encourage participation among potential and returning customers. Start with a contest, share the link, and capture marketing leads instantly.

RenMind Wire Contests and Giveaways

The Entries Area of Giveaway app will show you exactly who has entered into your contests....

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Giveaway is a great way to generate customer participation through social media, email newsletters, your RenMind Wire landing page, and much more. Generate conversation and encourage participation among potential and returning customers. Start with a contest, share the link, and capture marketing leads instantly.

RenMind Wire Giveaway App

The Contests Area makes it easy to quickly create and manage contests. There are three main features of...

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You’ll set your contest rules in either the Settings area of Giveaway, or for each individual contest you create. I recommend making a general set of Rules in the Settings area once, then filling in the specific details for each contest when you go to create one. The dates and items for each Giveaway will change, so making sure to fill in the correct information is important to limit any confusion for your...

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How to Use RenMind Wire Apps to Get New Marketing Leads

Hi everyone,

This is the 3rd of 5 articles on how to get the most out of the RenMind Wire Contact Area. Although the Contact Area is just one piece of Wire it’s a really powerful one. In the last article I went into how to use your existing connections to build an organic audience. The great thing about Wire is it lets you build on the contacts you already have...

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This is article 2 of a series of 5 ways to use the most essential part of Wire: The Contact Area. It lets you manage your connections in new ways, build lists to target audiences, keep detailed notes and updates on contacts, and follow up on leads. In this article I want to help you use the networks you already have, or can gather quickly to build an email list.

In case you missed the 1st article click the button...

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Dear Reader and Hopefully Future Wire User,

My name’s Bryan and I’m the guy who knows Wire better than anyone, ever. And I’m really excited about telling you all about it. I didn’t develop Wire, but I use it every day for big clients, and small businesses that range from home inspectors to gourmet coffee roasters to landscaping companies. 

I knew that if I got better at explaining how to use Wire, pointing out some...

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518 N 40th St
Omaha, NE 68131
402-516-2899